Life always presents its challenges often when you least expect them - I saw the challenge as an opportunity and ran with it. It was time to fly!
As the 2014 GPC Powerlifting Winner (Overall Female Lifter Sydney Cup), Deborah Chan is used to lifting and holding great amounts of weight. As a dancer growing up, and a dance teacher, she knows how to be light on her feet. As the Founder and Director of Inspired Physiotherapy, which won the Hills Local Business Award for Outstanding New Business in 2013, Deb knows how to run a successful business.
My name is Deb Chen and I am the Director of Inspired Physiotherapy in Baulkham Hills. I started my company four years ago seeing a need to provide a personal and tailored approach to health care that took into account peoples lifestyles.
I’m a local girl to the Hills area having attended Crestwood Primary and High School and graduating as a physiotherapist from Sydney University in 2010.
What drove you to start up your business?
Life always presents its challenges often when you least expect them - so I saw the challenge as an opportunity and ran with it and I’m glad I did. It was time to fly!
What’s been your proudest moment in business?
Winning the Hills Local Business Award for Outstanding New Business in 2013 - we’d only been operating for 9 months at the time and it was such an unbelievable moment to see the community’s support for what I had created.
What mistake have you learned most from?
The decision to go out on my own was not a mistake, but I should have saved myself a lot of stress and anxiety and stood up for myself earlier in the piece. Everything has happened for a reason and I truly believe that it wasn’t so much a mistake but an opportunity to learn something from.
What would you say is the recipe for success in your sector?
Physiotherapy and health services in general can be quite sterile but I’m proud to say that Inspired Physio has created its own little community. We are like family here - we support each other and our community. It pleases me so much to see our Pilates classes come together as a community - they really get to know one another and enjoy seeing each other each week.
What have you learned about yourself?
I’ve learnt that I’m strong - not everything is easy but I’ve always found a way. I’ve also learned that I am surrounded by amazing people, from clients, to my practice manager, to my family and partner.
What has been your biggest sacrifice for the business?
I don’t feel like I’ve had to sacrifice anything for my business - I’m working to achieving what I want in business and in life. Things may not have happened all when I’ve wanted them to but they will happen when it’s ready to and I’m ok with that - I get to enjoy the ride!
Given what you know now, what would you do differently?
I would have started doing some business coaching earlier on in the piece - learned more about running a business and understanding the ‘numbers’.
Who would you most like to employ in your business – famous or otherwise?
Oooo tricky one - Channing Tatum or Chris Hemsworth? Not so much for the skills - just something nice to look at! (Although Channing is a legit dancer, so he could help with our dance kids)
Best piece of advice to other business owners?
Surround yourself with knowledgeable mentors and supportive friends and family. There are no stupid questions and it’s ok to ask for help - you’re not the only one out there who struggles sometime.